Report: Who are retail’s biggest game changers in 2023?

Thank you for attending the 2023 Retail Gazette Awards. We hope you enjoyed a night full of games and celebration as much as we did! Now that the dust has settled you might be wondering why the winners took home the prizes on the night?

In partnership with Yext we explore how these award-winning retailers are changing the game, blazing a trail and redefining the lives of their staff and consumers alike, and share the insight our judges gave to explain why they were winners.

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"We firmly believe that the organisations that thrive in the retail industry are those unafraid to challenge conventional norms. They place equal emphasis on enhancing the customer experience and ensuring customer satisfaction, successfully steering through the rigours of the industry."
Nico Baukes
managing director, Yext

In partnership with