Best Retailer

Who should enter?

Retailers that have truly embraced innovation over the past year to improve the customer experience, enhance efficiency and drive growth.

What criteria are the judges looking for?

Judges will be looking for evidence of a retailer that has had an exceptional year of sales and profit growth, and has driven forward innovations that will deliver future growth for the business. Please include the KPIs – sales and profit growth, market share growth, sustainable achievements, customer and employee engagement –  that demonstrate success over your last financial year, including pre-pandemic comparisons where possible.


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