Who is the ultimate game changer? The best retailer award recognises the UK business that has truly embraced innovation over the past year to improve the customer experience, enhance efficiency and drive growth.
A new player has entered the game. This category recognises the business that is shaking up retail and is emerging as a future market leader in its sector. The retailer will have adopted new approaches that have helped it achieve high growth and win market share in the UK over the past year.
This award will be given to the retailer that has driven growth through their own brand offer. The entry can cover one specific own brand or their whole private label offering.
This award recognises the retailer that has pioneered new models, technology and approaches to drive growth and improve the shopping experience. Entrants are accepted from both pureplay and cross-channel retailers.
This award recognises marketing innovation and celebrates the campaigns that have not just pioneered new approaches to marketing but have delivered sales and profit growth.
This award recognises the ground-breaking projects that have improved a retailer's sustainability and encouraged shoppers to make more eco-conscious decisions.
This award recognises the retailer that has dramatically improved employee engagement and business performance over the past year.
This award recognises a team within a retailer that has used innovative and collaborative approaches to over-achieve and help drive commercial success or customer satisfaction.
This award recognises the business that has embraced innovation over the past year to make grocery shopping easier, more enjoyable or more sustainable.
This award recognises the fashion retailer that has embraced innovation over the past year to improve the customer experience, sustainability credentials and financial performance at the business.
This award recognises the new store that has raised the bar in terms of customer experience and sales performance.
True innovation has been needed to get products to stores, distribution centres and customers homes over the challenging past year. This award recognises the retailer that has found new ways of moving product or embraced new technology to improve supply chain efficiency, availability and the customer experience..